"To succeed, you need to find something to hold to, something to motivate you, something to inspire you." ~Tony Dorsett
Tony Dorsett was an exceptional athlete. After being drafted by the Dallas Cowboys in 1977, he became a pioneer in yards gained for his first five seasons. Dorsett gained 1,000 yards each season for his first five seasons.That's an amazing accomplishment for a professional athlete, especially one who is 5.11" and 185 lbs.
(Information retrieved from www.profootballhof.com/players/tony-dorsett/)
Not long ago, I met with a physician group about providing credentialing services. They are part of a successful and growing practice in the North Dallas area. They reached out to us because their credentialing is becoming "out of control." They explained that they are having trouble keeping up with so many applications and enrollment processes. They are looking for a company, like Gatekeepers, to take the credentialing off of their hands. They want to focus their attention on their patients. Credentialing is often overwhelming for healthcare providers and it is easier to hand it off.
While listening to each physician explain his and her frustration with the credentialing and enrollment processes, only positive thoughts were circling in my mind. I said to myself, "This is the perfect opportunity. This is what we do best. I think they will be happy to hear what I have to say..."
When I stood up to deliver my presentation on how Gatekeeping Partners can help them, one of them called out to me, "I usually run the other direction, when I see a credentialer walking my way..."
The room erupted in laughter and nods of agreement from the other physicians and administrators.
I made my way to the front of the room slowly, waiting for the laughter to subside. When it did, I searched the room to find the doctor in the crowd who had made the comment. When I made eye contact, I responded, "Well, I guess it's a good thing that my team can run really fast."