Did you ever wonder who coined the phrase, "work smarter, not harder?" The author of this catchy locution is Allen Morgenstern. He was an engineer during the 1930s, who spent his years studying methods to increase productivity without making the workday longer or more rigorous for people.
There is always room for us to work smarter. For some professionals, this includes working 15-hour weekdays and weekends. There is not enough time in one day, or week to achieve the level of completion needed to meet deadlines and be successful. One of the keys to working smarter, not harder, according to Morgenstern, is time management. This is a very difficult task for credentialing and enrollment professionals. We are often given dozens of application processes all at one time, that are labeled "URGENT." Which one is more important than the others? Which one do I start first?
When you "do the math" and realize how much time each application process takes, add to that, how many applications you have in process, then figure in the looming deadlines of each that have suddenly been labelled "URGENT," the result is a feeling of impending doom This combination can lead a credentialing and enrollment professional to feel overwhelmed, while slowly sinking beneath the surface down to the sea floor.
I continue to work with extremely talented coordinators and specialists who have innovative ways of managing the stressful environment that comes with healthcare credentialing and enrollment. Learning how to prioritize is a critical element of time management.
How do we manage the demanding workload and still have time to participate in our own lives? Feel free to share.